Question 1

What is CodeMax Medical Billing?

Accepted Answer

CodeMax Medical Billing is a revenue cycle management company that specializes in serving healthcare providers, particularly those in behavioral health, mental health treatment centers, and substance abuse treatment centers. We offer a comprehensive suite of services designed to simplify the medical billing process and maximize revenue for our clients.

Question 2

How does CodeMax handle benefit verification?

Accepted Answer

CodeMax offers both web-based and app-based benefit verification (BV) requests. The process is streamlined and efficient, requiring minimal information to initiate a request. The software is integrated with Change Healthcare, enabling instant access to digital BVs (short BVs) for baseline information. A robust live BV process ensures accurate and comprehensive benefit data is obtained.

Question 3

What are the benefits of using CodeMax's app?

Accepted Answer

CodeMax's app offers several benefits, including convenience to manage billing anytime and anywhere, easy navigation to access information and services seamlessly, and real-time updates to stay informed about the status of claims and the revenue cycle.

Question 4

How does the patient module help manage patient financial data?

Accepted Answer

The patient module offers a complete overview of all patient financial data. Key features include a summary of billed days, paid days, unsettled days, and denied days; total payments received and average payment per day; easy search functionality by patient name or check number; the ability to filter data by criteria such as claim status, service date, and insurance; and detailed patient records showing dates of service, billing amounts, allowed amounts, and patient responsibility.

Question 5

What software does CodeMax use?

Accepted Answer

Proprietary platform built by coding experts and clinicians, integrated with Change Healthcare, available via web and mobile app.

Question 6

Does CodeMax have a mobile app?

Accepted Answer

Yes, available on iOS and Android.

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